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Cyber Security Incident Response

CyBiz provides cyber security risk management and incident response support services

Contact Our Cyber Security Incident Response Team

With Australian ransomware attacks and average costs of ransomware payouts and recovery costs surging, the critical hours following detection determine your organisation’s recovery. CyBiz’s cross-functional teams and partners assist organisations to manage the immediate response to a Cyber Security Incident during the critical 24 to 72 hours and throughout the ongoing process of organisational recovery and improvement of Cyber resilience.

When an organisation is facing its worse day, it needs partners who have a proven track record in dealing with significant cyber security incidents. CyBiz transforms cyber security incidents from catastrophic business failures into manageable crises through our proven combination of elite technical response, strategic business guidance, and regulatory compliance expertise. We guide and support organisations through all stages of a cyber security incident, including:

  • Identification: Monitoring systems and detecting anomalies.
  • Containment: Isolating affected systems to prevent spread.
  • Investigation: Identifying the initial entry point, the scope of compromise, how the attack spread, and the current threat level.
  • Eradication: Removing the root cause of the incident.
  • Recovery: Restoring systems and operations to normal.
  • Lessons Learned: Post-incident analysis and improvements.
CyBiz

Sygnia Incident Response

When confronted with a breach, you need the best team at your side. CyBiz works with Sygnia, whose global incident response teams have a proven track record of swiftly containing and defeating cyber attacks, minimising business disruption, and guiding organisations through the crisis. Whether the threat-actor is a criminal group, a state-sponsored actor or an insider threat, Sygnia helps clients swiftly investigate, contain and eradicate the attacker. Sygnia deploys top talent with digital combat experience from elite military units and a deep understanding of threat-actor tactics.

Crisis management support

CyBiz and its partners work with your Board and Executive Leadership Team to manage the detailed response through all phases of a Cyber Security incident.

  • Executive Decision Support: Board briefings, ransom payment decisions, business continuity
  • Crisis Communications: Media management, stakeholder communications, reputation protection
  • Internal team: Messaging, guidance and support for your organisation’s employees and other internal stakeholders
  • Threat Actor Negotiations: Professional negotiation services
  • Legal & Regulatory: Privacy impact assessments, regulator notifications, continuous disclosure

Technical support

CyBiz’s and its partners have the technical expertise required to respond to sophisticated Cyber Security incidents in any environment, with any IT or security stack. Responding within hours remotely and when required onsite, technical experts with experience in cloud, applications, OT, mobile, and IoT will work to:

  • Contain and secure your environment
  • Investigate the Cyber-attack – Determining the source of breach, threat actor tactics techniques and procedures (TTPs) utilised, building a timeline of events
  • Recovery – Protection and recovery of critical data and systems, backups, decryption
  • Eradicate the threat actor from your environment to enable return to full business operations

Legal and regulatory support 

CyBiz works closely with your internal legal team and external lawyers on legal and regulatory aspects when responding to a Cyber Security Incident, with specific knowledge and experience in Privacy Law obligations, Cyber Security legislation, and specific regulatory requirements, including:

  • Ransom payment legality and strategy
  • Public disclosure timing and content
  • Business continuity vs. investigation priorities
  • Insurance claim coordination

Post Cyber Security Incident Support

With ASIC’s heightened scrutiny and the average Australian organisation facing millions of dollars in recovery costs, how you emerge from a cyber incident determines your long-term viability, regulatory standing, and stakeholder confidence. Improving your organisation’s resilience and hardening systems is a crucial part of recovery from a significant Cyber Security incident. Creating a road map and strategy for continuous improvement, CyBiz is committed to helping clients strengthen their cybersecurity resilience through a phased approach encompassing:

  • Stakeholder Communication Management: Post-incident communication strategy for customers, partners, and media
  • Board and executive briefing materials on lessons learned, including Board-level incident review and governance assessment
  • Cyber risk appetite reassessment and tolerance setting
  • Crisis team capability assessment and skill development
  • Supply chain security enhancement and third-party risk management
  • Security culture transformation programs across the organisation incorporating security awareness programs tailored to identified vulnerabilities
  • Cross-functional team training on evolved incident response procedures
  • Threat intelligence integration based on incident attribution

Other Services We Provide

Board and Executive Leadership Support

Board and Executive Leadership Support

Cyber Security Risk Assessment

Cyber Security Risk Assessment

Incident Response

Cyber Security Incident Response

Penetration Testing

Penetration Testing

Training

Cyber Security Training & Preparedness

Escape Room

Cyber Security Escape Room

Frequently Asked Questions

Incident response is the structured process of identifying, containing, investigating, eradicating and recovering from a cyber attack. CyBiz guides organisations through these stages to turn crises into manageable events.
Rapid action during this period minimises damage and reduces recovery costs. CyBiz’s cross-functional teams help organisations make key decisions and coordinate efforts across multiple work-streams during these hours.
We provide executive decision support, media and stakeholder communications guidance and professional negotiation services with threat actors. Legal and regulatory assistance covers privacy impact assessments, disclosure obligations and insurance coordination.
Our teams respond remotely or onsite to contain environments, investigate breaches, recover data and eradicate threat actors. Experience spans cloud, applications, operational technology and mobile systems.
Post-incident support includes communication strategies and playbooks, board and executive briefings on lessons learned, enhancement and strengthening of cyber security, risk tolerance reassessment and security culture transformation. CyBiz helps develop roadmaps for improved resilience and enhanced incident response procedures.

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What to expect during a cyber incident, and how to respond effectively.

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